Negotiation is a very broad term that refers to the resolution or attempted resolution of a conflict through dialogue and compromise. BF Perception offers this type of service, for an amicable settlement that benefits everyone.
Mediation is a more precise term. It is part of the negotiation when the presence of a mediator is required. In terms of debt collection, no special certification is required and BF Perception experts can assist you in the capacity of mediator.
